Subject Details
Dept     : Management Studies
Sem      : 1
Regul    : 2023
Faculty : Dr.A.SARAVANAKUMAR
phone  : 9843644749
E-mail  : saravanakumar.a.mba@snsce.ac.in
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Syllabus

UNIT
1
INTRODUCTION

Ground breaking skills- future skills- need for skilling, up skilling, and re skilling –major role of technology in preparing the workforce for tomorrow

UNIT
2
BUSINESS ANALYTICS

Introduction to Business Analytics- Visualization and Data issues- Ethical Issues-Decision Modelling - Optimization Use of Excel to solve business problems- marketing mix, capital budgeting, portfolio optimization- inventory management, capital investment analysis, market share estimation, sensitivity analysis

UNIT
3
BRANDING

Branding-meaning-Brand equity-understanding brands-brand person relationships & Brand community- Measuring brands-Managing brands- Brand Audit project presentation –Brand audit progress report – All brands Audit written report.

UNIT
4
NEGOTIATION SKILLS

Negotiation- Introduction - Definition-Aspects of Negotiation- Preparing the negotiations- Designing a negotiation plan – creating a negotiation team- Negotiation phases- Negotiation strategies- Negotiation styles

UNIT
5
SALES SKILLS

Sales management- Strategies and tactics- emerging trends- Sales force- size of the sales force- recruitment-selection-training-motivation-channel designing-ideal structure- selecting channel partners- distributor and retailer management- franchising- sales supply chain- IT as enabler of SCM- Sales in international market.

Reference Book:

1. Sales management by Richard R.Still Edward, W.Cundiff,& Norman A.P.Govoni (Units - I, II, III, IV & V) 2. Jensen, K. (2023). The Trust Factor: Negotiating in SMARTnership. Palgrave Macmillan. (Units - I, II, III, IV & V) 3. Lax, D. A., and Sebenius, J. K. (2019). 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals. Harvard Business Press.. (Units - I, II, III,IV & V)

Text Book:

1.Tanner J and honey cut ED, Sales management, Pearson Education(Units - I, II, III, IV & V) 2. Berghoff, E. A. et al. (2019). The International Negotiations Handbook. Successthrough Preparation, Strategy, and Planning. PILPG and Baker & McKenzie (Units- I, II, III, IV & V)