UNIT 1:
Introduction to Quality and Six Sigma
Historical overview of quality management
Six Sigma and Process Tolerance
Six Sigma and Cultural Changes
Six Sigma Need Assessments
Cost of Poor Quality (COPQ) and Cost of Doing Nothing
Lean Manufacturing and Six Sigma
UNIT 2:
Tools for definition – IPO diagram, SIPOC diagram
Tools for analysis – Process Mapping, Regression analysis
Affinity diagram, Normal group technique
Value stream Mapping, forced field analysis
Tools for control – Gantt chart, Activity network diagram
PDCA cycle, Milestone tracker diagram
UNIT 3:
Design For Six Sigma (DFSS)
Design For Six Sigma Method
Failure Mode Effect Analysis (FMEA)
Risk Priority Number (RPN)
Change Acceleration Process (CAP)
Developing communication plan
